At CRISP ELITE LLC, we are committed to delivering high-quality men’s casual clothing efficiently and securely. Please review our shipping policies below to understand how we process and deliver your orders.
1. Processing Time
- Orders are typically processed within 1-3 business days (Monday–Friday, excluding holidays).
- Once processed, you will receive an email confirmation with tracking details.
- Orders placed after 2:00 PM (PST) or on weekends/holidays will be processed the next business day.
2. Shipping Rates & Delivery Estimates
We offer the following shipping options at checkout:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $X.XX |
| Expedited Shipping | 2-3 business days | $X.XX |
| Express Shipping | 1-2 business days | $X.XX |
| Free Shipping | 5-7 business days | Orders over $XX.XX |
Note: Delivery times are estimates and may be affected by external factors such as carrier delays or weather conditions.
3. Shipping Destinations
- We currently ship within the United States.
- International shipping is not available at this time.
4. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your package using the provided link or through our Order Tracking Page
5. Lost or Delayed Shipments
If your package is delayed beyond the expected delivery time:
- Check the tracking information for updates.
- Allow an additional 2-3 business days for potential carrier delays.
- Contact us at katelyn@crispelite.shop if your package has not arrived after 10 business days.
6. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:
- Your order number.
- Clear photos of the damaged or incorrect item.
We will arrange for a replacement or refund as soon as possible.
7. Shipping Address Changes
- Once an order is placed, we cannot guarantee address changes.
- If you need to modify your shipping address, contact us immediately at katelyn@crispelite.fun
8. Contact Us
For any shipping-related inquiries, feel free to reach out:
📧 Email: katelyn@crispelite.fun
📍 Address: 3601 W Tierra Buena Ln Unit 218, Phoenix, AZ 85053
📞 Phone: +1 210-985-5504